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Most Windows PCs in the College of Engineering have the ability to receive remote access requests from our users while they are off-campus or on OSUwireless.

Step-by-step guide

Step 1 – Request remote desktop access to the CoE desktop system

Send an e-mail to etshelp@osu.edu requesting remote access to your on-campus system.
In your email message please include:

  • the name of your College of Engineering department or center.
  • the name of the on-campus system if you know it. If you do not know the name of the system, ETS will attempt to identify it for you. The name of the system will be required in Step 4 below.

Step 2 – Install/Connect Pulse Secure VPN on Your Personal Computer

The Pulse Secure VPN client provides secure access to internal COE resources. This should be installed on ETS managed systems, but you can download and install the tool on personal computers as well. Instructions on how to download, install and run the software for various computer platforms can be found at:

https://wiki.engineering.osu.edu/display/DOCS/College+of+Engineering+Pulse+Secure+VPN

After installation of the Pulse Secure VPN Client and acknowledgement that remote access to your on-campus system is enabled, establish a Pulse Secure VPN session and proceed to Step 3.

Step 3 – Start Remote Desktop Application on Personal Computer

Click on the Windows START button and in the search box type “remote desktop”.

If you are on a Windows 7 machines, the screen will look like the image on the left.  If you are on a Windows 10 machine, the screen will look like the image on the right.

Hit ENTER to start the Remote Desktop application.

Step 4 – Enter Desktop System Name and User Name to connect to campus PC

The Remote Desktop application should appear similar to the image below.

In the Computer box, enter the system name and click Connect.

You should see a dialog similar to the following:

Click on "Use a different account" and enter:  lastname.#@coeit.osu.edu

where you replace “lastname.#” with your OSU username.

Enter your OSU password in the next entry field, then click "OK" to login, and you should be connected to your remote Windows desktop system.

On your first connection to a campus computer, often a pop-up window like this one appears, simply click on the checkbox to “Don’t ask me again for connections to this computer” and click “Yes” button.

This will accept the connection this time and in future times.